TERMS OF USE
1.
Contractual Relationship
1.1These Terms of Use (“Terms”) govern the access or use by
you, an individual, from within any country in the world of applications,
websites, content, products, and services (the “Services”) made available by
Zao Cabs.
1.2 PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR
USING THE SERVICES.
1.2.1Your access and use of
the Services constitutes your agreement to be bound by these Terms, which
establishes a contractual relationship between you and Zao Cabs. If you do not
agree to these Terms, you may not access or use the Services. These Terms
expressly supersede all prior agreements or arrangements with you. Zao Cabs may
immediately terminate these Terms or any Services with respect to you, or generally
cease offering or deny access to the Services or any portion thereof, at any
time for any reason.
1.2.2Supplemental terms may
apply to certain Services, such as policies for a particular event, activity or
promotion, and such supplemental terms will be disclosed to you in connection
with the applicable Services. Supplemental terms are in addition to, and shall
be deemed a part of, the Terms for the purposes of the applicable Services.
Supplemental terms shall prevail over these Terms in the event of a conflict
with respect to the applicable Services.
1.2.3Zao Cabs may provide to a
claims processor or an insurer any necessary information (including your
contact information) if there is a complaint, dispute or conflict, which may
include an accident, involving you and a Third Party Provider (including a
transportation network company driver) and such information or data is
necessary to resolve the complaint, dispute or conflict.
2. The Services
2.1The Services constitute a
cab / taxi service through a technology platform that enables users of Zao cabs
mobile applications or websites or phone numbers provided as part of the
Services (each, an “Application”) to arrange and schedule transportation with
independent third party transportation providers under agreement with Zao cabs
or certain of Zao cabs affiliates. Unless otherwise agreed by Zao cabs in a
separate written agreement with you, the Services are made available solely for
your personal, non-commercial use.
2.2 License
2.2.1Subject to your compliance
with these Terms, Zao cabs grants you a limited, non-exclusive, non-sub licensable,
revocable, non-transferrable license to: (i) access and use the Applications on
your personal device solely in connection with your use of the Services; and
(ii) access and use any content, information and related materials that may be
made available through the Services, in each case solely for your personal,
non- commercial use. Any rights not expressly granted herein are reserved by
Zao cabs.
2.3Restrictions
2.3.1You may not: (i) remove
any copyright, trademark or other proprietary notices from any portion of the
Services; (ii) reproduce, modify, prepare derivative works based upon,
distribute, license, lease, sell, resell, transfer, publicly display, publicly
perform, transmit, stream, broadcast or otherwise exploit the Services except
as expressly permitted by Cab Bazar; (iii) decompile, reverse engineer or
disassemble the Services except as may be permitted by applicable law; (iv)
link to, mirror or frame any portion of the Services; (v) cause or launch any
programs or scripts for the purpose of scraping, indexing, surveying, or
otherwise data mining any portion of the Services or unduly burdening or
hindering the operation and/or functionality of any aspect of the Services; or
(vi) attempt to gain unauthorized access to or impair any aspect of the
Services or its related systems or networks.
2.4Provision of the Services
2.4.1You acknowledge that the
Services may be made available under request options by or in connection with:
(i) certain of Zao Cabs subsidiaries and affiliates; or (ii) independent Third
Party Providers, including transportation network company drivers,
transportation charter permit holders or holders of similar transportation
permits, authorizations or licenses.
2.5Third Party Services and
Content
2.5.1The Services may be made
available or accessed in connection with third party services and content
(including advertising) that Zao Cabs does not control. You acknowledge that
different terms of use and privacy policies may apply to your use of such third
party services and content. Zao Cabs does not endorse such third party services
and content and in no event shall Zao Cabs be responsible or liable in any
manner for any products or services of such third party providers.
2.6Ownership
2.6.1The Services and all
rights therein are and shall remain Zao Cabs property or the property of Zao
Cabs licensors. Neither these Terms nor your use of the Services convey or
grant to you any rights: (i) in or related to the Services except for the
limited license granted above; or (ii) to use or reference in any manner Zao
Cabs company names, logos, product and service names, trademarks or services
marks or those of Zao Cabs licensors.
3. Your Use of the Services
3.1User Accounts
3.1.1In order to use most
aspects of the Services, you must register for and maintain an active personal
user Services account (“Account”). You must be at least 18 years of age to
obtain an Account. Account registration requires you to submit to Zao Cabs
certain personal information, such as your name, address, mobile phone number
and email. You agree to maintain accurate, complete, and up-to-date information
in your Account. Your failure to maintain accurate, complete, and up-to-date Account
information may result in your inability to access and use the Services or Zao
Cabs termination of these Terms with you. You are responsible for all activity
that occurs under your Account, and also indemnifies the Zao Cabs from any
claim for damages. You agree to maintain the security and secrecy of your
Account password at all times. Unless otherwise permitted by Zao Cabs in
writing, you may only possess one Account.
3.1.1You may also register as
Sales Partner in various available modes like affiliate partner or travel agent
partner or API partner; wherein you will be generating business for Cab Bazar
though your channels and get a sales commission in return. These terms equally
applies for Sales Partner and end users using services through Sales Partners.
3.2User Requirements and
Conduct
3.2.1The Service is not
available for use by persons under the age of 18. You may not authorize third
parties to use your Account, and you may not allow persons under the age of 18
to receive transportation services from Third Party Providers unless they are
accompanied by you. You may not assign or otherwise transfer your Account to
any other person or entity. You agree to comply with all applicable laws when
using the Services, and you may only use the Services for lawful purposes
(e.g., no transport of unlawful or hazardous materials) and for the given
destinations only. You cannot demand that the Services may be used for other
destination point(s) even if the included Kms in your price package are not
fully exhausted and you cannot be compensated either. For an outstation trip,
the local destinations in pick-up city are not included unless they are
specifically mentioned in the itinerary. You need to pay the full trip price if
you end the trip in between and do not use Services for all destinations or for
all days in your price package, for whatsoever reason. For a one way trip, only
one pickup and one drop is included, any additional stops or additional pickup
or drop may incur additional charges. AC will remain switch off in hilly areas
or wherever required. You will not, in your use of the Services, cause
nuisance, annoyance, inconvenience, or property damage, whether to the Third
Party Provider or any other party. Smoking, Alcohol and Narcotic consumption is
strictly prohibited.
3.2.2You shall not have any
right in determining or classifying the Services in accordance with the type of
fuel and you shall be responsible for the forfeiture of the complete advance
amount paid by you for the booking if the cancellation of the booking is
happened on this ground. You shall not have any right in determining or
classifying the Services in accordance with the specific car model / brand /
manufacture / registration number. Any 4+1 seat car can be provided for Sedan
and any 6+1 seat car can be provided for SUV category. AC is not committed for
Tempo Traveller categories. It may or may not have AC. Zao Cabs shall make
ensure that the Services provided to you shall adhere all the applicable laws
and be gentle to the nature. You shall be allowed the luggage as per the safety
standards applicable at that time. In certain instances you may be asked to
provide proof of identity to access or use the Services, and you agree that you
may be denied access to or use of the Services if you refuse to provide proof
of identity.
3.2.3 Zao Cabs do not
discriminate drivers, third party providers and customers based on religion,
caste, gender, age etc. Any demand of modification or cancellation or refund on
these grounds will not be entertained and you shall be responsible for the
forfeiture of the complete advance amount paid by you for the booking if the
cancellation of the booking is happened on this ground.
3.2.4Any demand of
cancellation or refund or compensation shall not be entertained on the ground
of the conduct of the third party unless it is grave in nature like sexual
harassment, etc. Zao Cabs shall retain its sole right and discretion to
evaluate the situation in an independent manner and on case-to-case basis.
However, Zao Cabs shall always endeavour to make your ride dignified, hassle
free and smooth.
3.3Text Messaging
3.3.1By creating or activating
an Account, you agree that the Services may send you text (SMS) messages as
part of the normal business operation of your use of the Services.
3.4Promotional Codes
3.4.1 Zao Cabs may, in Zao
Cabs sole discretion, create promotional codes that may be redeemed for Account
credit, or other features or benefits related to the Services and/or a Third
Party Provider’s services, subject to any additional terms that Zao Cabs
establishes on a per promotional code basis (“Promo Codes”). You agree that
Promo Codes: (i) must be used for the intended audience and purpose, and in a
lawful manner; (ii) may not be duplicated, sold or transferred in any manner,
or made available to the general public (whether posted to a public form or
otherwise), unless expressly permitted by Zao Cabs; (iii) may be disabled by
Zao Cabs at any time for any reason without liability to Zao Cabs; (iv) may
only be used pursuant to the specific terms that Zao Cabs establishes for such
Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use.
Zao Cabs reserves the right to withhold or deduct credits or other features or
benefits obtained through the use of Promo Codes by you or any other user in
the event that Zao Cabs determines or believes that the use or redemption of
the Promo Code was in error, fraudulent, illegal, or in violation of the
applicable Promo Code terms or these Terms.
3.5User Provided Content
3.5.1 Zao Cabs may, in Zao
Cabs sole discretion, permit you from time to time to submit, upload, publish
or otherwise make available to Zao Cabs through the Services textual, audio,
and/or visual content and information, including commentary and feedback
related to the Services, initiation of support requests, and submission of
entries for competitions and promotions (“User Content”). Any User Content
provided by you remains your property. However, by providing User Content to
Zao Cabs, you grant Zao Cabs a worldwide, perpetual, irrevocable,
transferrable, royalty-free license, with the right to sublicense, to use,
copy, modify, create derivative works of, distribute, publicly display,
publicly perform, and otherwise exploit in any manner such User Content in all
formats and distribution channels now known or hereafter devised (including in
connection with the Services and Cab Bazar’s business and on third-party sites
and services), without further notice to or consent from you, and without the
requirement of payment to you or any other person or entity.
3.5.2You represent and warrant
that: (i) you either are the sole and exclusive owner of all User Content or
you have all rights, licenses, consents and releases necessary to grant Zao
Cabs the license to the User Content as set forth above; and (ii) neither the
User Content nor your submission, uploading, publishing or otherwise making
available of such User Content nor Zao Cabs use of the User Content as
permitted herein will infringe, misappropriate or violate a third party’s
intellectual property or proprietary rights, or rights of publicity or privacy,
or result in the violation of any applicable law or regulation.
3.5.3You agree to not provide
User Content that is defamatory, libellous, hateful, violent, obscene,
pornographic, unlawful, or otherwise offensive, as determined by Zao Cabs in
its sole discretion, whether or not such material may be protected by law. Zao
Cabs may, but shall not be obligated to, review, monitor, or remove User
Content, at Zao Cabs sole discretion and at any time and for any reason,
without notice to you.
3.6Network Access and Devices
3.6.1You are responsible for
obtaining the data network access necessary to use the Services. Your mobile
network’s data and messaging rates and fees may apply if you access or use the
Services from a wireless-enabled device and you shall be responsible for such
rates and fees. You are responsible for acquiring and updating compatible
hardware or devices necessary to access and use the Services and Applications
and any updates thereto. Zao Cabs does not guarantee that the Services, or any
portion thereof, will function on any particular hardware or devices. In
addition, the Services may be subject to malfunctions and delays inherent in
the use of the Internet and electronic communications.
4. Payment
4.1You understand that use of
the Services may result in charges to you for the services or goods you receive
from a Third Party Provider (“Charges”). After you have received services or
goods obtained through your use of the Service, Zao Cabs will facilitate your
payment of the applicable Charges on behalf of the Third Party Provider as such
Third Party Provider’s limited payment collection agent. Payment of the Charges
in such manner shall be considered the same as payment made directly by you to
the Third Party Provider. Charges will be inclusive of applicable taxes where
required by law. Charges paid by you are final and non-refundable, unless
otherwise determined by Zao Cabs at its sole discretion. You retain the right
to request lower Charges from a Third Party Provider for services or goods
received by you from such Third Party Provider at the time you receive such
services or goods. Zao Cabs will respond accordingly to any request from a
Third Party Provider to modify the Charges for a particular service or good but
Zao Cabs cannot be bound by that.
4.2All Charges are due
immediately and payment will be facilitated by Zao Cabs, as the Third Party
Provider’s limited payment collection agent, after which Zao Cabs will send you
a receipt by email.
4.3As between you and Zao
Cabs, Zao Cab reserves the right to establish, remove and/or revise Charges for
any or all services or goods obtained through the use of the Services at any
time in Zao Cabs sole discretion. Further, you acknowledge and agree that
Charges applicable in certain geographical areas may increase substantially
during times of high demand. Zao Cabs will use reasonable efforts to inform you
of Charges that may apply, provided that you will be responsible for Charges
incurred under your Account regardless of your awareness of such Charges or the
amounts thereof. Zao Cabs may from time to time provide certain users with
promotional offers and discounts that may result in different amounts charged
for the same or similar services or goods obtained through the use of the
Services, and you agree that such promotional offers and discounts, unless also
made available to you, shall have no bearing on your use of the Services or the
Charges applied to you. The funds added in user wallet or any voucher provided
by Zao Cabs, because of promotional offers / discounts / cash back / or any
other means will be remitted against the advance booking amount only and not
against the total trip price. Zao Cabs reserves the right to cancel these
discounts at any point of time. You may elect to cancel your request for
services from a Third Party Provider at any time prior to your order
confirmation and/or advance payment, in which case the advance paid will not be
refunded and you may be charged a cancellation fee.
4.4This payment structure is
intended to fully compensate the Third Party Provider for the services or goods
provided. Except with respect to taxicab transportation services requested
through the Application, Zao Cabs does not designate any portion of your
payment as a tip or gratuity to the Third Party Provider. Any representation by
Zao Cabs (on Zao Cab’s website, in the Application, or in Zao Cabs marketing
materials) to the effect that tipping is “voluntary,” “not required,” and/or
“included” in the payments you make for services or goods provided is not
intended to suggest that Zao Cabs provides any additional amounts, beyond those
described above, to the Third Party Provider. You understand and agree that,
while you are free to provide additional payment as a gratuity to any Third
Party Provider who provides you with services or goods obtained through the
Service, you are under no obligation to do so. Gratuities are voluntary. After
you have received services or goods obtained through the Service, you will have
the opportunity to rate your experience and leave additional feedback about
your Third Party Provider.
4.5 Zao Cabs does not have any
role and it shall be indemnified where the driver or Third Party Provider
demands the money in between the ride and does not adjust the same within the
amount payable by you; Or where Third Party Provider or driver demands money
before on boarding the cab and cancel the ride afterwards. You must not pay
anything to Third Party Provider or driver before on boarding the cab. Zao Cabs
shall not be liable for any extra payment made to driver at any point of time,
apart from the amount communicated by Zao Cabs.
4.6Zao Cabs and Third Party
Provider shall not be liable for any inter-state tax levied on the vehicle
during the ride like MCD Toll Tax, for any Central and State Toll Tax, for any
parking ticket, etc. You shall be responsible for collecting the all the
receipts of Toll tax, State tax, Parking fee, etc. from the Third Party
Provider. Zao Cabs shall not be responsible for providing the receipts or
invoice for payments which are not included in trip package and expected to be
paid directly by you as per actuals like Toll tax, State tax, Parking fee, etc.
In case where the Fast tag is used by Third Party Provide to pay the Toll Tax,
it shall be the duty of you to ask the debit amount message or information from
the Third Party provider.
4.7You are liable to pay the
full trip package price in case you decide to shorten your trip for whatsoever
reason (i) by any amount of time e.g. you returned back a day early in a round
trip or (ii) Kms included in package are not fully exhausted. You cannot demand
any reduction in price or any cash back / voucher etc. or to use the Service
for other destination point(s) or for local destination point(s) in pickup city
which were not included in itinerary.
4.8The charges for the Add-on
service 'Upgrade to Refundable booking' will not be refunded in any case. E.g.
if cab price is ₹ 10000 and price for
add-on service 'Upgrade to Refundable booking' is ₹ 500 then in case of cancellation before 6 hours of
departure, cab booking price i.e. ₹
10000 is refundable but ₹ 500
is not refundable.
4.9Repair or Cleaning Fees
4.9.1You shall be responsible
for the cost of repair for damage to, or necessary cleaning of, Third Party
Provider vehicles and property results from use of the Services under your
Account in excess of normal “wear and tear” damages and necessary cleaning
(“Repair or Cleaning”). In the event that a Third Party Provider reports the
need for Repair or Cleaning, and such Repair or Cleaning request is verified by
Zao Cabs in Zao Cabs reasonable discretion, Zao Cabs reserves the right to
facilitate payment for the reasonable cost of such Repair or Cleaning on behalf
of the Third Party Provider. Such amounts will be transferred by Zao Cabs to
the applicable Third Party Provider and are non-refundable.
4.9.2If you are travelling
with pets, Third Party Provider is entitled to charge you with an additional
amount of ₹ 800 for small cars
(hatchback, sedan) and ₹ 1000
for bigger cars (SUV, Innova) and ₹ 2000
for tempo traveller etc.
4.10Sales Partner commission
4.10.1Zao Cabs reserves the
right to change the commission percentage at any time.
4.10.2Only the completed trips
(services) commission will be considered eligible as there may be reversal of
commission in case of cancellation of trip.
4.10.3There is a minimum with drawl
limit of ₹ 2000. Commission amount
will be paid only after it is more than the minimum with drawl limit.
4.10.4You will need to provide
your PAN card for commission pay out so that tax deduction can be taken care
of. The name on the PAN card must match the name in Bank account to which
commission will be paid. It’s mandatory for commission pay out.
5. Disclaimers; Limitation of Liability; Indemnity
5.1DISCLAIMER
5.1.1The services are provided
“as is” and “as available”. Zao Cabs disclaims all representations and
warranties, express, implied or statutory, not expressly set out in these
terms, including the implied warranties of merchantability, fitness for a particular
purpose and non-infringement. In addition, Zao Cabs makes no representation,
warranty, or guarantee regarding the reliability, timeliness, quality,
suitability or availability of the services or any services or goods requested
through the use of the services, or that the services will be uninterrupted or
error-free. Zao Cabs does not guarantee the quality, suitability, safety or
ability of Third Party Providers. You agree that the entire risk arising out of
your use of the services, and any service or good requested in connection
therewith, remains solely with you, to the maximum extent permitted under
applicable law.
5.2LIMITATION OF LIABILITY
5.2.1Zao Cabs shall not be
liable for any direct, indirect, incidental, special, exemplary, punitive or
consequential damages or any damages whatsoever, including lost profits, lost
data, personal injury or property damage related to, in connection with, or
otherwise resulting from any use of the services, even if Zao Cabs has been
advised of the possibility of such damages. Zao Cabs shall not be liable for
any damages, liability or losses arising out of: (i) your use of or reliance on
the services or your inability to access or use the services; or (ii) any
transaction or relationship between you and any third party provider, even if
Zao Cabs has been advised of the possibility of such damages. Zao Cabs shall
not be liable for delay or failure in performance of services whatsoever. You
acknowledge that third party transportation providers providing transportation
services may not be professionally licensed or permitted. In no event shall Zao
Cabs total liability to you in connection with the services for all damages,
losses and causes of action exceed rupees five hundred only (₹ 500 only).
5.2.2Zao Cabs services may be
used by you to request and schedule transportation services with Third Party
Providers, but you agree that Zao Cabs has no responsibility or liability to
you related to any transportation services provided to you by Third Party
Providers other than as expressly set forth in these terms. Zao Cabs shall not
be liable for any negligence of Covid-19 guidelines or any guidelines passed by
the U/T(s), State(s) or Central Government by Third Party Providers or their
drivers.
5.2.3Zao Cabs shall not be
liable for any kind of pass or permit or medical test report like COVID-19 test
report required for the travel for both customer and driver. You need to
arrange it yourself at your own cost and expenditure.
5.2.4We request that you use
your judgment and reason when using our services and we suggest that you do not
use the service if it does not meet your expectations. Always ensure before you
ride that the vehicle and driver match the identification (driver license,
driver name and vehicle license plate) that was provided. It is your
responsibility to match the vehicle and driver with the information provided by
Cab Bazar before you ride. If you decide to ride with a driver or in a vehicle
different than was screened by Zao Cabs, you shall be solely responsible for all
the consequences whether direct or indirect along with damages not less than
Rs.10,000/- (Rupees Ten Thousand Only) payable to the Zao Cabs. Zao Cabs shall
not be liable to interfere in any disputes in such case and the advance amount
paid will not be refunded. However, You may be charged a cancellation fee i.e.
the complete advance amount paid by you for the booking if you cancel a trip
after you're matched with a driver (Third Party Provider).
5.2.5Zao Cabs shall not be
liable for you missing trains/flights/events or delays etc. as the Service is
dependent on many factors not in Zao Cabs control. Zao Cabs shall not be liable
for any delays, cancellations because of any natural calamity or any external
factors out of Zao Cabs control. Zao Cabs "Cancellation and Refund
policy" as provided here will still hold valid in such circumstances.
5.2.6Third Party Service
Provider and Driver may be assigned for your ride at reasonable time before
scheduled departure.
5.2.7In the event, there is a
delay by the Vehicle in reaching the pickup location beyond 30 (thirty) minutes
of the pickup time when all the necessary details of the pickup location was
provided correctly, Zao Cabs shall only endeavour to get You in touch with the
Third Party Service Provider or Driver assigned for Your Ride and shall not be
liable for any refund of the advance amount paid by you for the booking.
5.2.8ZaoCabs will not
entertain any complaint raised after 3 business days of expected ride
completion time.
5.2.9The Company shall be
entitled at any time to terminate the booking of cabs done by the You.
5.2.10Zao Cabs shall not be
liable for any damages resulting from the use of or inability to use the Site,
including damages caused by wrong usage of the Site, error in call centre
number, network issues, malware, viruses or any incorrectness or incompleteness
of the Information or the Application.
5.2.11A maximum of 2 bags are
allowed in small cars (Sedan) and a maximum of 4 bags are allowed in bigger
cars (e.g. SUV, Innova). Each bag must not exceed a maximum size of 158 cm
(62.2 in) length + width + height and maximum weight of 32 kg.
5.2.12You shall take full
responsibility of Your items and luggage. In case of lost items inside the
Vehicle during the journey, Zao Cabs will try to locate the items on a
“best-effort” basis but is not responsible for the same in any manner in case
of loss or damage to the same. If you leave any goods in the Vehicle or have
any complaint in respect of the Services or the use of the Vehicle, you have to
inform Zao Cabs of the same in writing
within 24 (twenty four) hours of using the Vehicle or the Services of Zao Cabs.
In the event it is found, you shall be informed about the Zao Cabs office or
Third Party Provider office from where you can collect it after 3 (three)
working days from the date You were informed. Zao Cabs however shall not be
responsible for delivering the same back to you. If requested, Zao Cabs may
deliver the misplaced item/s back to you after 3 (three) working days from the
date You were informed, subject to the place of delivery being twenty (20) kms
from the Zao Cabs office. Zao Cabs shall charge you a flat fee of Rs.500/-
(Rupees Five Hundred Only) for such delivery.
5.2.13Zao Cabs does not assure
a complete sustainability of its Service and shall not be held responsible or
liable for the same, in any manner.
5.2.14Zao Cabs shall not be
responsible for any loss of communication / information of status update and
benefits under the program. All this information will be sent on mobile number and/or
email ID registered with Zao Cabs. Zao Cabs will not be responsible for
appropriateness of mobile or email or any other communication medium. You shall
be responsible for immediately reporting the errors, if any, occurred in the
information sent to You regarding booking confirmation.
5.3Indemnity
5.3.1You agree to indemnify
and hold Zao Cabs and its officers, directors, employees and agents harmless
from any and all claims, demands, losses, liabilities, and expenses (including
attorneys’ fees) arising out of or in connection with: (i) your use of the
Services or goods obtained through your use of the Services; (ii) your breach
or violation of any of these Terms; (iii) Zao Cabs use of your User Content; or
(iv) your violation of the rights of any third party, including Third Party
Providers.
6. Governing Law; Arbitration
6.1These User Terms are
subject to the laws of India. Any dispute, claim or controversy arising out of
or relating to these User Terms or the breach, termination, enforcement,
interpretation or validity thereof or the use of the Site, the Service or the
Application (collectively, “Disputes”) the parties shall attempt to settle the
same amicably, through negotiation and consultation at such offices of Zao Cabs
as Zao Cabs may designate. In the event the dispute is not resolved internally
between after at least 30 (thirty) days of negotiation, in good faith, the same
shall be subject to binding and final arbitration in accordance with the
Arbitration and Conciliation Act, 1996 as amended from time to time or in case
the Arbitration and Conciliation Act, 1996 is no longer in force, as per any
law relating to arbitration in force at the time of such reference. Each party
to the dispute shall appoint arbitrator each and the two Arbitrators shall
appoint the third or the presiding Arbitrator. The venue and seat of the
arbitration shall be New Delhi, Delhi, India. Subject to the above, any Dispute
will be subject to the exclusive jurisdiction of High Court Allahabad (Prayagraj),
Uttar Pradesh, India.
7. Other Provisions
7.1Claims of Copyright
Infringement
7.1.1Claims of copyright
infringement should be sent to Zao Cabs. Please visit Zao Cabs web page at
http://zaocabs.in for the address and additional information.
7.2 Notice
7.2.1zao Cabs may give notice
by means of a general notice on the Services, electronic mail to your email
address in your Account, Text message (SMS) to your mobile number in your
Account, or by written communication sent to your address as set forth in your
Account. You may give notice to Zao Cabs by written communication to Zao Cabs
address at Zao Cabs, CtGo Technologies, Ring Road Para, Near Saroj Hospital,
Rajajipuram, Lucknow, Uttar Pradesh - 226017
7.3 General
7.3.1You may not assign or
transfer these Terms in whole or in part without Zao Cabs prior written
approval. You give your approval to Zao Cabs for it to assign or transfer these
Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an
acquirer of Zao Cabs equity, business or assets; or (iii) a successor by
merger. No joint venture, partnership, employment or agency relationship exists
between you, Zao Cabs or any Third Party Provider as a result of the contract
between you and Zao Cabs or use of the Services.
7.3.2You may not assign or
transfer these Terms in whole or in part without Zao Cabs prior written
approval. You give your approval to Zao Cabs for it to assign or transfer these
Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an
acquirer of Zao Cabs equity, business or assets; or (iii) a successor by
merger. No joint venture, partnership, employment or agency relationship exists
between you, Zao Cabs or any Third Party Provider as a result of the contract
between you and Zao Cabs or use of the Services.